Terms of Website use & Terms & conditions for the supply of services

By using this website, you’re agreeing to these terms. If you don’t accept the terms, don’t ask us to find you a Part P Cooker Electrician. We encourage you to print these terms and conditions periodically and keep a copy. You should do the same for any terms and conditions given to you by your Part P Cooker Electrician.

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.electric-cooker-installation.co.uk (“our site”), whether as a guest or registered electrician. Please read these terms of use carefully before you start to use our site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Information about us
www.electric-cooker-installation.co.uk is a site operated by Clifton Bartley ("We" or “us”).  Our main trading address is Electric Cooker Installation, Unit 693, 109 Vernon House, Friar Lane, Nottingham NG1 6DQ. We are a sole trader.
To contact us, please email info@electric-cooker-installation.co.uk or telephone our customer service line on 0115 867 8631.

Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We will determine, at our sole discretion, whether there has been a breach of these terms of website use through your use of our site. When a breach of these terms has occurred, we may take such action as we deem appropriate which, where relevant, may include the temporary or permanent revocation of your registration (where applicable).

Online Booking Process
You complete the online fixed price booking form description on the website.

• When you click “BOOK NOW” you consent to us sharing your personal information with the local Electrician in your area to service your request. In the first instance this is limited a SMS text to the Electrician of your postcode only.  
• Will then find a local Electrician to do the work for you.
• If the Electrician accepts the job, we’ll match you and at this point we’ll pass on your name, address and contact number, so that the Electrician can contact you to discuss the job in more detail.
• Electrician reserve the right to offer alternative dates and time slots if he or she is unable to comply with the original requirements of your Job.
• On the said day the Electrician will then carry out the work.

Cancellation and charges

• You can re-arrange your appointment at any point prior to the 24 (Twenty-four) hours period before the appointment is due to start without any charges.

• You can cancel your booking without charge at any time up to 72 (Seventy-two) hours before the appointment is due to start. But if the appointment is cancelled after we have emailed you the Part P Cooker Electrician full contact details then we reserve the right to charge you charge you an arrangement and administration fees for providing our services.

• If the Part P Cooker Electrician cannot gain access to your premises, you will incur whichever is greater £150 or a 70% charge of the estimate price.

• To re-arrange or cancel 72 (Seventy-two) hours before the appointment is due to start, contact the details provided in your confirmation email, or contact the customer services team on 0115 8320167.

Call-out fees
Please check that you are aware of and accept that there may be a call-out fee for the Job before you make a booking.

If the cooker Electrician arrives at the premises and is unable to complete the job because different information was completed at the time of booking a job, then the Electrician may deem that a call-out fee of £20 may be applied to the customer.

Please ensure that you have carried out your pre-visit checks. If the cooker Electrician cannot start the work upon inspection on arriving at your property because of something you have not verified beforehand, a refund may be offered but minus an aborted Service charge.

If a connection fails because the customer did not inform of us of any reason why it may not be successful or because the customer did not comply with the reasons mentioned above, we reserve the right to make a failed connection charge.

Our contract with users
Our contract with users Electric-cooker-installation.co.uk is neither a buyer nor provider of Electrician Services offered for sale. We are neither a principal nor agent in a buying transaction. Electric-cooker-installation.co.uk is a marketplace. We are agents of a Provider only to the extent of use of Our Platform as a platform for sale of his/her electrical Service and for instructing collection of your deposit.

We welcome any comment or complaint about a Electrician, which you make through Our Platform via email info@electric-cooker-installation.co.uk . We may act upon a complaint in our discretion, for the benefit of the body of Electric-cooker-installation.co.uk users. We are not responsible for supply of any electrical Service you order or for the cancellation and refund procedure should you decide to cancel and seek a refund for an Electrical Service for any reason. These terms and conditions regulate the business relationship between you and us. By using Our Platform free of charge, you agree to be bound by them.

We provide a market place for the supply of Electricians. We are in no way responsible for.

• Locating and ordering an Electrical Service provider;
• refunding payment for any Electrical Service provider;
• any complaint about any Electrical Service provider.

In any dispute with an Electrical Service Provider, you should deal only with the Electrical Service Provider. We have neither legal obligation nor detailed information about the Provider Services. We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Platform at the time that the contract was made.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.
You may print off copies, and may download extracts, of any page(s) from our site for your reference and your organisation’s reference only and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors or advertisers) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site other than as authorised by these terms of use without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
On our site, we provide contact details of electricians who have registered with our site (“Electricians”). We have undertaken no investigations into the quality of goods and services provided by any Electricians nor have we investigated the Electricians themselves. The presence of an Electrician’s details on our website in no way constitutes an endorsement from us nor constitutes any relationship of agency between us and the Electrician.
We therefore disclaim all liability and responsibility whatsoever arising from any reliance placed on material posted on our site by any visitor to our site, or by anyone who may be informed of any of its contents. You acknowledge that when you book a Job on the our ebsite you will be entering into a direct contract with the Electrician.

Booking Via phone / Contact form
Our pricing is based upon the information you provide, so please tell us as much as possible about the job. If you accept our quote and our Admin Team have conducted some work to make your job happen and you decide to knowingly or unknowingly cancel the booking after accepting our advice via phone or contact form, there will be a small cancellation fee. This cancellation fee will be: £15.00 for a Job booked via the phone or £20.00 for jobs booked using the contact form.

Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site (including the contents of any advertisement placed on our site) may be out of date at any given time, and we are under no obligation to update such material.

Our liability
We introduce customers to Electricians to provide the services described on the website, and we are not responsible or liable for the end services that are provided. The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any person in connection with our site (including in relation to the goods and services referred to on it) or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.Your use of our website is without any warranty or guarantee.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of  a contractual claim arising from your use of our service and purchase of an Electrician.

For the avoidance of doubt, our site provides contact details for Electricians only. Any contract entered into for services (whether as detailed on our site or otherwise) is made between you and the relevant Electrician. We are not responsible whatsoever for the services provided by any Electrician contacted using details from our site and we shall not be liable for any loss or damage howsoever occurring which is suffered by you in relation to any work carried out or action taken by an Electrician.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Information about you and your visits to our site
We process information about you in accordance with our privacy policy at www.electric-cooker-installation.co.uk/Privacy-policy.html. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Electricians relationship between us:
Is solely that we are not your partners or joint ventures with your business we purely act as a facilitator of the service transaction between the customer and the Electrician by operating this Website. Electricians relationship with us is solely that you use our website, you do so subject to our terms.

Registration of electricians
Registration of Electricians on our site is at our sole discretion. All Electricians are required to be Part P registered. Our Commission fees for our services are as set out on our website here: http://www.electric-cooker-installation.co.uk/Part-P/Commission.html

• We will send you an invoice at the end of each week for our commission fees charges.
• You agree to pay to us our commission fees charges from the total sums collected from your customers.
• We reserve the right to terminate an Electrician’s registration on our site if the commission fee remains outstanding 7 days after demanded by us.
• If the Electrician receives a new job via text message or email and he/she don’t reject the job within an hour, he/she must pay the full commission fee payment.
• Commission fee payment shall be made no later than 7 days of receipt of invoice.
• After 8 days (7 days over the agreed timescale) Electric-cooker-installation.co.uk will start charging interest on the overdue balance.
• Commission fee late payment interest shall be charged at 8.5%* of the balance outstanding.
• The Electrician liable for payment will be responsible for all related costs and expenses incurred by Electric-Cooker-Installation.co.uk in attempting to recover monies owed. Such costs include, but are not limited to, lawyers’ fees, debt collection agency fees, interest and court costs.
• We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
• NB: *Bank of England base rate of 0.5%, and 8% statutory rate in accordance with the Late Payment Act 2002 *subject to change.

• If customer has found you through electric-cooker-installation.co.uk, you will not carry out work for that customer unless you pay our commission fees.

All Electricians shall comply with the following requirements while they are registered on our site and have their contact details listed on our site:

• Each Electrician shall carry out all services with reasonable care and skill.

• Each Electrician shall charge the agreed fixed prices for the services as detailed on our site.

• Each Electrician shall perform all installations of electrical items, including but not limited to electric cookers, Cooker hoods, ovens and hobs, in accordance with the manufacturer’s instructions and best practice guidance where available, and use professional judgement in completing installations. Electrical installation work shall be done in accordance to 17th IEE Regulations.

 

• Each Electrician shall maintain their Part P registration at all times. If at any time an Electrician ceases to be registered on a Part P scheme, they should immediately inform us by email at info@electric-cooker-installation.co.uk.

Where we (at our sole discretion) consider it to be in the best interests of our site and its remaining Electricians, we may revoke the registration of any Electrician and remove their details from our site. Such circumstances may include (but are not limited to) the following:

• an Electrician’s bankruptcy or insolvency;

• an Electrician failing to comply with any provision in these terms of use;

• an Electrician suffering reputational damage (where we consider that our own site’s reputation may be damaged by association with the Electrician); or

• where we receive credible complaints about the quality of goods and services provided by an Electrician and we consider that our site’s reputation may be damaged by the continuing registration of the Electrician.

 

In the event that we revoke the registration of any Electrician, we may at our sole discretion refund the Electrician’s membership fee calculated pro rata according to the number of whole months remaining in the membership year.

Electricians indemnity to us
Each Electrician shall indemnify us against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with:

• any breach by that Electrician of these terms of use; and

• any claim made against us by a third party arising out of or in connection with the provision of electrical goods and services to the third party by that Electrician.
• your failure to comply with any law

 

Viruses, hacking and other offences
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact info@electric-cooker-installation.co.uk.

Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.

Jurisdiction and applicable law
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these terms of use in your country of residence or any other relevant country. 
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations
We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.